Monday, July 11, 2016

why I don't watch television, part 2

About three years ago, I wrote a short article about the troubles that I’ve had trying to watch television:

this is WAY too complicated

Since I published that article, we have moved from Flagstaff to Tucson, exactly one year ago. Although we retained Century Link as our internet provider, we changed to Comcast for our television network because Direct TV (with the channels that Sharon liked) was no longer available in Tucson.

In February of this year, we BREIFLY switched our cell phone service from Sprint to T-mobile, which was an absolute disaster. I published the gory details of that episode on March 9 of this year. In the end, everything worked out fine. We switched back to Sprint, and both of us now have smart phones, which has made our lives a lot easier.

Roughly three weeks ago, I made the mistake of upgrading from Windows 7 to Windows 10, which turned out to be another disaster. The net result of THAT change is that the only home computer that I now have is a 9 year old laptop that I borrowed from our son. Fortunately, the brand new router that we got from Century Link gives us Wi-Fi capabilities on our phones, which takes care of virtually all our internet needs. If I need to write a lengthy article, the country library (with its brand new computers) is only about 3 miles away.

Now, back to the television …

In January, I sold our aging surround sound system (which we were no longer using) to the local pawn shop for $200, and used that money to buy a new “smart” flat screen TV for roughly the same amount of money. Sharon wanted to have everything controlled with one remote, so she called Comcast out to the house to guide her through it all.

So far, so good.

The only problem was that we could no longer get the DVD player to work. To fix THAT problem, I had to buy a new DVD player that had HDMI connections. In order to get the DVD player to work, we need to use the Vizio remote that came with the TV (after we have used the Comcast remote to turn it on) to switch to the HDMI2 mode, and then we need to use the remote that came with the DVD player to make it all work.

So far, so good.

Sharon now decided that she wanted to add Netflix. After putting in her password, Netflix did not work.


This morning, she called Comcast and asked them to walk her through the operation of the channel. After they checked the connection on their end, they asked her to call Century Link due to the fact that Netflix needed Wi-Fi to work. On the bottom of our router are three separate combinations of numbers. One is the key/password, another is the WPS pin, and the third is the administrator password. As it turns out, the key/password is the one that we needed. After we finally got THAT number entered correctly, they advised us to call Visio, who finally was able to get Sharon to where she wanted to go. After that, it only took one more phone call (to our daughter) to help navigate through the different channels.

Now that the television is finally working to our satisfaction, we've decided that we are NEVER MOVING AGAIN.!

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